This course provides a framework and techniques to help develop actions when facing difficult conversations. Students will gain confidence in their ability to constructively address stressful situations. They will also assess their own conflict management styles and learn tools and techniques to reframe discussions to yield more productive outcomes.

This course has been approved for 7 PDUs | 7 CDUs

The modern business climate is more diverse than ever. Team members are bringing new experiences, expertise, and viewpoints to the workforce; and constant change is the new normal. An astute leader can take advantage of these skills and perspectives while maximizing productivity and fostering employee buy-in.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

70% of change initiatives fail due to poor planning and resistance. Don’t let your organization become part of that statistic. Successful change management requires strong leadership, clear communication, and the right strategy. This Organizational Change Management Training Course provides the essential skills and frameworks to help professionals navigate change effectively, minimize resistance, and drive successful transformations within their organizations.

Time is limited, so getting the most out of every minute is critical. In this course, students will learn to improve their focus, prioritize tasks, identify and avoid obstacles to staying on track, and develop strategies to get the most out of their time. Students will acquire time management tools and decision-making techniques to help focus on purpose and achieve your goals, balancing the needs of both business and personal life.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 7 PDUs | 7 CDUs

Understanding how to quickly address problems and bring your project team to a consensus is a crucial skill for Project Managers if they want to stay ahead of the curve. This course will help you unlock the key principles necessary to keep your projects moving forward.

This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Strategic and Business Management segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders.

This one-day course will help you develop the perspective and skills to create memorable experiences for your customers. You will come away with an appreciation for the power and benefit of a positive customer service interaction for your customers, your organization, and you! Get insight into how customer service is about more than the issue you help solve at the moment – it is about creating advocates for your brand that help generate continuous value to your organization.

Negotiation isn’t just for boardrooms — it’s an everyday skill that can transform how you communicate, influence, and create value. Whether you’re negotiating with clients, colleagues, or vendors, success depends on your ability to prepare effectively, build trust, and reach win-win outcomes.

In this dynamic, one-day program, you’ll gain the confidence and tools to navigate any negotiation with clarity and purpose. Through interactive discussions, real-world scenarios, and hands-on practice, you’ll learn how to approach negotiations strategically—from preparation to closing the deal.

Having the technical skills and knowledge is only one part of being the best you can potentially be in the workplace. In addition to hard skills, we must constantly develop the soft skills that allow us to work the most effectively with others. So, what are some of the most important soft skills?

This course has been approved for 7 PDUs | 7 CDUs

Whether speaking publicly or to a specific audience, your ability to build, develop and deliver a purposeful presentation is key to being able to convey your message and achieve your desired results. From open to close, it is crucial to learn the tools necessary to maintain engagement and to organize ideas to create coherent and convincing oral presentations.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

In a world brimming with information and divergent perspectives, the ability to think critically is an invaluable asset. Possessing critical insight allows us to discern fact from fiction, make informed decisions, and approach problems from unique angles. To make the best decisions and determine the most efficient and effective course of action, a deeper situational understanding and innovative outlook are important.

In this workshop, you will learn to inquisitively explore challenges, defy incorrect assumptions, and look at things with new and differing perspectives. By incorporating these insights into your thought processes, you will find creative solutions to even the most difficult tasks and issues.